Please visit the Celine Pech Fotografia website and read its privacy policy (hereinafter the Policy).

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to your personal data and information being processed in accordance with it, where applicable.

This privacy policy consists of the following elements:

  1. Objectives of the privacy policy,
  2. Entering into force,
  3. Conditions for obtaining consent,
  4. Objectives of data collection,
  5. Purposes of data processing,
  6. Personal information collected,
  7. The treatment processes used,
  8. Conditions of access and control of personal information,
  9. Sharing and reasons for sharing personal information with third parties,
  10. Use of cookies and similar technologies,
  11. Preservation of personal information.

1. Objectives of the privacy policy:

Respect for privacy and the protection of personal information are fundamental to us, which is why, through this Policy, we aim to protect it in accordance with current legislation.

In order to guarantee this protection, Celine Pech Fotografia undertakes to collect, process and share information only that allows the identification of a person when that person has consented, unless this is permitted or required by law, in which case no it will be your consent. necessary

The Policy aims to inform users of why and how Celine Pech Fotografia, or anyone acting on its behalf, will collect and use their personal information. It is intended to be in clear language in order to ensure users’ informed consent.

For purposes of this Policy, “personal information” means any information about an identifiable or identifiable individual. Where possible, we will anonymize, pseudonymize and/or aggregate them so that they no longer identify an individual.

2. Methods for obtaining consent

We are committed to obtaining consent before collecting an individual’s personal information. Consent may be express or implied and may be provided directly by the individual or their authorized representative.

We prioritize obtaining explicit consent, whether verbal, electronic or written. However, implied consent can be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain an answer to a question is considered implied consent to the collection of information containing personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information in question, the purposes for which it is collected and the reasonable expectations of a person in a similar situation.

If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.

It is not always possible, especially in the context of a request from the State, to obtain the person’s consent to collect, use or communicate their personal information. We undertake to never communicate this type of information, except in accordance with this Policy, unless required or permitted by law.

3.Objectives of data collection

The information collected conforms to the purposes and objectives established in this confidentiality policy.

Here are some of the reasons why we collect your personal information:

  • To provide products and services: We will collect and process the data and information necessary to fulfill our mission and contractual obligations.
  • To ensure and improve these products and services: Data collected during your interactions with our services may be used for the purpose of analyzing and improving the operation of our products and services.
  • To develop new products and services as well as for AI: Collected data may be used in a research and development context to offer new products and services to our users, in particular through advertising and marketing messages. In addition, the collected and aggregated data may be processed by algorithms that use artificial intelligence.
  • Offer personalized products and services: The collection and analysis of the data generated by your interactions with our services allows us to develop and create products and services that are relevant to always better meet your expectations in terms of culture and entertainment, in particular providing adaptation measures to customers who require them.
  • To evaluate the performance of products and services: Data is collected in order to have information about the advantages but also the disadvantages of our products and services in order to evaluate them and solve them if necessary, in particular through surveys. This allows us to guarantee the quality of our products and services in addition to promoting risk management.
  • To protect the privacy of our users. The data collected allows us to verify the identity and protect the privacy of individuals who communicate with us by telephone, electronically or otherwise.
  • To satisfy legal obligations. The data is collected to comply with obligations derived from laws, regulations or international treaties.

4. Personal information collected

Celine Pech Fotografia may collect personal information in various ways, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as its sensitivity, may vary depending on the context in which the interactions between you and Celine Pech Fotografia occur. That is why we must first inform you of the nature of the personal information we use.

We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to:

Name and contact details. First and last name, email address, postal address, telephone number and other similar data used to communicate with you.

Proof of identity. Passwords, password hints, and other similar security information used to identify you and access your account.

Demographic data. Data about you, such as your age, gender, country and language of communication.

Payment details. Data necessary to process your payments, such as your payment instrument number (for example, your credit card number) and the associated security code.

Subscription data. Information about your subscriptions related to cultural events but also newsletters from cultural companies.

Images and sounds. Audiovisual data to ensure the safety of our users, especially in places where cultural events take place that we organize or host.

interactions Data relating to your use of the websites, platforms and tools created. This is the data you provide to use the products. In other cases, such as bug reports, this is data that we generate.

Other examples of interaction data we collect include:

  • Data about sites visited and usage. For example:
    • Payment history and account. Data about the items you purchase and the activities associated with your account.
    • Troubleshooting and help data. Data you provide when you contact Celine Pech Fotografia for support, including the products you use and other information that helps us resolve your issue.
  • Interests and preferences. Data about your interests and preferences, such as the artists or music style that appeals to you at concerts, the types of exhibitions and/or cultural events you are interested in, the cities you are willing to travel to to attend to certain cultural events. Apart from the information you explicitly provide, other data we collect sometimes allows us to define or guess your interests and preferences.
  • Content consumption data. Data about media content (for example, TV, video, music, audio, books, apps and games) that you access through our products.
  • Searches and orders. Find queries and commands that you use when using our website.
  • Text, input and ink data. Text, input and ink data, as well as any related information.
  • Location data. Data, which may or may not be accurate, about the location of your device. For example, location data may be collected from a device’s IP address or account profile data that is less specific about your location, such as a city name or zip code.
  • Other data Other data provided when you use our website, including Google Analytics data

5. The purposes of data processing

To offer our products and services. We use data to operate our products and services, as well as to provide you with rich interactive experiences.

Improvement of products and/or services. We use the data to improve our products, in particular by adding new features or capabilities (reporting errors when buying a ticket, checking a program online, etc.).

Personalization Some products include personalized features such as recommendations that optimize your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, such as the inferences we make about you and your use of the product, your activities, your interests, your location.

Development of products and/or services. We use the data to develop new products. For example, we use personal information that we anonymize or pseudonymize, to better understand our customers’ needs.

Customer service We use the data to diagnose and resolve problems with products and/or services, restore access to your personal account, provide other support and assistance services.

Contribute to securing and solving problems. We use data to help protect and troubleshoot our products and services. This includes using data to ensure the security of the services offered to our customers, detect malware and malicious activity, resolve performance and compatibility issues to help customers get the most out of their experience, and inform them of updates to our products and services. This may include using automated systems to detect security issues.

security We use data to protect the security of our products and our customers. Our security features can prevent malware from running, alert users when malware is detected on their device, or use video surveillance to ensure public safety at events.

Surveys and promotional communications. We use the data we collect to provide surveys and promotional communications. You can purchase email subscriptions, take surveys and choose whether or not to receive promotional communications from Celine Pech Photography via email, SMS, postal mail and telephone. For more information about how to manage your contact information, email subscriptions, and promotional communications, see the How to Access and Control Your Personal Information section of this Policy.

Relevant offers. Celine Pech Fotografia uses the data to provide you with relevant and important information about the products and services offered. We analyze data from different sources to predict what information will be most interesting and relevant to you and communicate it to you in different ways. For example, we can predict your entertainment interests and suggest new activities you might enjoy.

announcement Celine Pech Fotografia uses data collected through your interactions with you, some of our products, and on third-party websites to advertise our products and services, including on third-party sites. We may sometimes use automated processes to make ads more relevant.

Commercial transactions. We use data to process your transactions with us. For example, we process payment information to provide customers with product subscriptions and use contact data to provide products purchased in our online/ticketed stores.

Commercial reports and operations. We use data to analyze our operations and improve decision-making. This allows us to make informed decisions and report on the development of our activities.

Protection of rights and property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. For example, we use data to confirm the validity of tickets sold to combat fraud. We may use automated processes to detect and prevent activities that violate our rights and those of third parties.

Legal compliance We process data to comply with the law. For example, we use the age of our customers to ensure that we comply with our obligations to protect the privacy of children or to ensure that the customer meets the recommended age for the audience. We also process contact data and identifiers to help customers exercise their data protection rights.

research We use data to conduct research, including for scientific and public interest purposes, where permitted by law.

Articles 6 and 18 of the Law on the Protection of Personal Data in the Private Sector.

Articles 18 and 21 of the Law on the Protection of Personal Data in the Private Sector.

6. The treatment processes used

Celine Pech Fotografia attaches the utmost importance to the security of your personal information and is committed to treating it in accordance with industry norms and standards, only for the purposes for which it is collected as described in this policy or in a specific notice to that effect. However, absolute backup of the latter is impossible given the inherent security limits of transmission over the Internet. Therefore, the information transmitted to us is ultimately at the user’s own risk.

7. Conditions of access and control of personal information

Celine Pech Fotografia ensures that all personal information in its possession is as accurate, current and complete as is necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request correction if it is inaccurate. If you believe that your personal information is inaccurate or if you wish to access your personal information, you may make a request using the contact information provided at the end of this Policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

In addition, there may be circumstances in which we cannot give you access to your personal information. In particular, where access may result in the disclosure of another person’s personal information and that person refuses to consent to its disclosure or where legal restrictions apply. If this situation occurs, we will notify you of the reason why we cannot give you access to your personal information.

If your request concerns data that appears on third party websites or platforms, please contact those third parties directly.

8. Sharing and reasons for sharing personal information with third parties

We do not share your personal information with companies, organizations or individuals outside of Celine Pech Fotografia, with the exception of our suppliers and authorized partners who need to have access to the information for the purposes indicated in this policy and within its limits, as well as in the following cases:

  • With your consent.
  • For storage on cloud servers, in which case personal information may pass through third-party jurisdictions. Please note that we only use the services of reputable companies with privacy policies.
  • For external processing purposes: We transmit personal information to other companies or trusted persons who process it on our behalf, in accordance with our instructions, in accordance with this privacy policy, with a degree of data security at least equivalent to ours and in compliance with any other. appropriate security and confidentiality measures.

In particular, we use the services of third-party providers to aggregate, clean and analyze data from the culture sector so that they can promote this data and develop tools for the benefit of the public or actors in the sector. To do this, these providers process the information provided as follows:

Data is first prepared and then classified for use.

Based on the prepared data, the provider creates aggregated statistics containing non-personal general information, sometimes combined with data from similar sources. This shared data is then used to establish global statistics such as provenance analysis (mainly through postal codes) but also seasonality analysis or even price analysis (shopping basket type).

This data is then enriched through two different processes. The first is enrichment through the use of freely accessible third-party data, such as socio-demographic data issued by the Census through postal code. The second process is called inferential enrichment. Enrichment by inference consists, for example, in the context of the purchase of a ticket at the “under 25” fare, inferring that the person concerned is under 25.

  • For legal reasons: We transmit personal information outside of our company if access to it is necessary to comply with applicable laws and regulations.

Celine Pech Fotografia undertakes not to sell or rent your personal information to a third party.

9. Cookies and Similar Technologies

Celine Pech Fotografia may use cookies, internet beacons, invisible pixels, log files or other technologies to collect certain personal information related to visitors to our websites, as well as recipients of our newsletters, invitations and other communications. Cookies are pieces of information transmitted by the server to the browser during a visit to the website and which allow the current connection to be uniquely identified. This data may include information such as your Internet (IP) address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the duration of your visit and any other statistics.

The cookies used are especially used to find the search history as well as baskets (eg ticket purchases) linked to the session, to facilitate the user’s online browsing experience. It is important to know that activating the cookie option may, depending on the settings chosen, allow other servers to install cookies on your system. You can configure your browser to inform you of the presence of cookies, giving you the option to accept them or not.

Please note that our website may contain links or references to third party sites. This policy ceases to apply when you leave our website and Celine Pech Fotografia is not responsible for the collection or processing of information.

10. Preservation of personal information

Celine Pech Fotografia keeps the data collected for different periods of time, according to its nature and its usefulness to offer our products and services. During the conservation period, Celine Pech Fotografia takes physical and technical measures to ensure the security of data containing personal information.

The main places where personal information is stored are the cities in which Celine Pech Fotografia has offices or facilities and in the cities where infomaniak has servers that contain the data collected by Celine Pech Fotografia.

Personal information may be stored outside the country in which you live, if a third party provider or other entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which it is collected, used, disclosed or stored, and the governmental and law enforcement authorities of those countries or territories can have access to it.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymous data may be retained for extended periods of time.

Responsible for compliance:

For any questions, to make comments or to make a complaint about this policy, you can contact the person responsible for ensuring compliance with this privacy policy: info@celinepechfotografia.com

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How to find us

Avinguda Sant Cristòfol, SN, Borda Marti 1er, Anyós, AD400 La Massana

Suivez-nous

info@celinepechfotografia.com